<p>The article discusses the managers&#39; coaching of their employees, including in assisting employees&#39; developing of job skills and and its impact on employees&#39; job performance. It offers a brief interview with corporate director Jason Trujillo of International Business Machines (IBM) on employee coaching, including in regard to managers acting as what is referred to as connectors. INSET: JASON TRUJILLO &quot;A MANAGER CAN&#39;T HAVE ALL THE ANSWERS&quot;.</p><p><a href="http://web.a.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=10&amp;sid=bc1ee9b7-9f30-4035-a7a2-2597fc02df71%40sessionmgr4009">Ver art&iacute;culo completo online</a></p>